How to Prevent Revenue Loss in Financial and Clinical Workflows

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How to Prevent Revenue Loss in Financial and Clinical Workflows

Despite the chaos of ICD-10 conversion, there are many ways that providers can minimize claims errors and denials. Clinical and financial workflows have the greatest impact on revenue cycles due to outdated processes, inadequate communication and lack of follow through. Therefore, it is important to anticipate the most probable mistakes and optimize internal workflows in order to avoid revenue losses. 

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ICD-10 FAQ List Revised to Clarify Billable Code

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ICD-10 FAQ List Revised to Clarify Billable Code

The ICD-10 FAQ list helps healthcare providers understand the transition to ICD-10 and apprises them of the flexible policies CMS will be practicing in the first year following implementation. CMS recently updated the FAQ list to clarify misunderstandings regarding family codes and what qualifies as a billable or valid code. Along with the FAQ list, there is also a free coding book featuring all ICD-10 claim codes, which can benefit providers during the transition. 

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E-Health for Pets Better than Human EHR Web Portals

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E-Health for Pets Better than Human EHR Web Portals

There is a truly user-friendly experience for pet owners managing their pet's health online. The web portal login page is modern-looking and uncluttered with readable fonts and a concise dashboard. It also includes a list of questions that I “might already be thinking of” and other useful information. Test results are presented in easily understood statements with few abbreviations that are defined in the web portal. 

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10 Tips to Increase Your Patient Flow

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The following are 10 tips to increase your patient flow:

  1. It is important to have strong referring relationships.
  2. The practices that are easy to work with will get more patients referred to them. In order to do this, your practice should have simple referral forms, prompt scheduling for referred patients, a direct phone number, and prompt feedback.
  3. Hire a physician liaison, who can promote your services and treatments to the community.
  4. Train your physician liaison to have clinical knowledge (to speak intelligently) and strategic direction (to understand strengths and weaknesses).
  5. If you are marketing your practice, it is important to have a return on investment (ROI) and examine if your practice grew.
  6. It is important to keep tabs on your competition and know how they are performing and operating.
  7. It is essential to have an online presence because patients frequently shop for new doctors online. Maybe consider investing in online advertising.
  8. Social media is also an ideal way to engage patients online and can serve as a marketing strategy.
  9. Remember to monitor your online reviews and respond quickly to negative remarks.
  10. Aim to standardize your brand to develop and increase trust in the medical community. Referring practices and patients are more likely to use your services if they can distinguish your brand and logos from others.

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