Medical Credentialitis is Holding Back Physician Entrepreneurship

Medical Credentialitis is Holding Back Physician Entrepreneurship

The culture of medicine and medical education is about diplomas on the wall and letters after your name. We are trained and expected to sequentially check off the next box during residency, fellowship, practice or in the pursuit of postgraduate degrees, like MBAs or MPHs.

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What to Do About Poorly Performing Hospitals

What to Do About Poorly Performing Hospitals

Patients who go to a poorly performing hospital have a 50% higher chance of dying from a preventable error than those who choose one earning an “A” on the Leapfrog Group‘s newest safety report card. If all US hospitals would improve to the “A” level, 33,000 lives could be saved annually.

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10 Reasons Doctors Don't Care About Customer Service

10 Reasons Doctors Don't Care About Customer Service

Patient-customer service, to put it mildly, is an opportunity for improvement. Yet, most of the things that bug patients before during and after the visit can be fixed by the doctor and care team. Everyone knows that patients are angry when they have to wait, when the doctor is late and sick care billing and collection makes patients angry. 

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