Patient engagement is a movement to encourage patients to accept more responsibility for their health information. According to chief medical information officer at the Cleveland Clinic, Dr. David Levin, a few years ago the organization analyzed how patients engaged in its services, concentrating on how the impacts of overall patient experience affected care outcomes. Dr. Lori Posk, Cleveland Clinic’s medical director for its MyChart personal health record, collaborated with Dr. David Lavin to develop the 5 primary changes in how patients interact with the organization.
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